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aron · Joined: 18 Nov 2012 Posts: 10

• Offer a referral fee. You can bet that customer who referred the PR agency will get 10% of the project price just for referring us. It’s a policy we’ve had since we opened our doors and our customers really respond to this.
Ask them for help. Let your customers know what you’re up to first and ask their opinions. Empower them to become a sort of advisory board. People love to help companies they believe in.
Make it easy to talk about you. Include your social media links on all emails to everyone. Include links to your website and blogs. Make it simple for people to click and share all of your articles online.
Sing your customer’s praises. Talk about their business and share their stories online. Promote them on your website.
Give them a reason to talk about you. Be consistent in letting people know what’s new and improved with your company. Share the news every once in a while.
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ephhansharding · Joined: 22 Apr 2013 Posts: 10

Best-selling author discusses the power of allowing employees to make decisions when it comes to customer satisfaction.
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jaynecastl · Joined: 31 May 2013 Posts: 10

Empower your customers with the information they need. Built on industry best practices, Kony Mobile Health Plan enables members and non-members to easily
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martaacosa · Joined: 03 Jun 2013 Posts: 11

Empower your staff to handle most customer issues. Both the customer and the company benefit from solution oriented staff that has the support ...
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wiseaishortai · Joined: 08 Jul 2013 Posts: 10

There are many thoughts out in the market as to how to treat a customer, especially when first signing them up for your service. In this article you will learn why taking this new approach is very Y2K friendly and sales reps are getting better results.
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Jodilynnhjy1 · Joined: 16 Jul 2013 Posts: 10

In every gathering, guest speakers are frequently invited to highlight the event. Just like a guest speaker, an online seller needs to draw attention to his/her prospective customers. Your words are meant to give customers encouragement into buying what you sell. Dealing with individuals whom you know little of is not really an easy task.
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elizatina14 · Joined: 19 Jul 2013 Posts: 9

There are many thoughts out in the market as to how to treat a customer, especially when first signing them up for your service. In this article you will learn why taking this new approach is very Y2K friendly and sales reps are getting better results.
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Headaiinfernoai · Joined: 20 Jul 2013 Posts: 10

This is part of our ongoing series on Scaling Customer Service, based on our Customer Service Scaling Timeline. This month we're covering Stage 6.
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pamelatina275i · Joined: 27 Jul 2013 Posts: 10

Customer disputes will always arise even among the best performing companies. You may have iron clad, well thought out processes to help you exceed customer's expectations and yet you will still have a certain percentage of customers that will have disputes with your service. So how can you quickly and effectively handle a customer dispute and leave the consumer happy and willing to stay with your company and even refer you after you made a mistake?
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samithaxee · Joined: 01 Aug 2013 Posts: 10

In every gathering, guest speakers are frequently invited to highlight the event. Just like a guest speaker, an online seller needs to draw attention to his/her prospective customers. Your words are meant to give customers encouragement into buying what you sell. Dealing with individuals whom you know little of is not really an easy task.
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jasminen691 · Joined: 02 Aug 2013 Posts: 10

When people ask, "What is CRM?" the literal answer is, "Customer Relationship Management," but that doesn't really convey much in terms of what all CRM does for a business. This CRM definition is too narrow to really explain everything the system does if it is working to its fullest potential and is user-friendly enough to expand and grow as a customer-client relationship changes and grows.

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ferrolsamswyatt · Joined: 09 Aug 2013 Posts: 11

There are many thoughts out in the market as to how to treat a customer, especially when first signing them up for your service. In this article you will learn why taking this new approach is very Y2K friendly and sales reps are getting better results.
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sherr606 · Joined: 12 Aug 2013 Posts: 10

This is part of our ongoing series on Scaling Customer Service, based on our Customer Service Scaling Timeline. This month we're covering Stage 6.Empowered, the new book by Josh Bernoff and Ted Schadler. Thanks to the groundswell, your customers now wield unprecedented power through social, ...
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jackriggswyllyfolk · Joined: 14 Aug 2013 Posts: 10

Customer disputes will always arise even among the best performing companies. You may have iron clad, well thought out processes to help you exceed customer's expectations and yet you will still have a certain percentage of customers that will have disputes with your service. So how can you quickly and effectively handle a customer dispute and leave the consumer happy and willing to stay with your company and even refer you after you made a mistake?
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lokeshwilliam · Joined: 24 Aug 2013 Posts: 10

In every gathering, guest speakers are frequently invited to highlight the event. Just like a guest speaker, an online seller needs to draw attention to his/her prospective customers. Your words are meant to give customers encouragement into buying what you sell. Dealing with individuals whom you know little of is not really an easy task.
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